Film and Slide Scanning

What if I didn’t get my scans on time?
We aim to send your scans on the due date, by 6pm weekdays and 5pm on weekends. If you do not receive your scans by the end of the day, on the due date, call us the following morning to check in and get it resolved.

If it is your first time processing with us, check your spam. Also search for WeTransfer in your email. It is very rare, but it is also possible that you may have encountered WeTransfer in the past and unsubscribed from it.

What resolution do you scan film?
We offer a wide range of resolution options for our film scanning which can be found on our pricing brochure at the top of this page.

Can you push or pull film? Yes.
Black & white yes, color no. We offer the flexibility to push or pull film up to 2 stops, allowing you to achieve creative effects and adapt to different lighting conditions. However, it's essential to keep in mind that there are limitations to this process, depending on the type of film and the specific results you desire. We recommend discussing your specific needs with our knowledgeable team to ensure the best outcome for your project. We charge $5 per roll for push and pull processing.

Can I mail in my film or slides for processing? No.
We sincerely appreciate your interest in our services, but, unfortunately, we do not accept mail-in film orders for processing. The decision is rooted in concerns about the reliability of our regular incoming mail service. Our primary goal is to ensure the security and safe handling of your precious and irreplaceable film, and regrettably, our experiences with mail delivery have not met our standards for safeguarding these valuable memories. We apologize for any inconvenience that this may cause and encourage you to visit our store in person to explore alternative ways to fulfill your film processing needs. Your trust and the preservation of your memories are our top priorities. If you’re in need of mail in services please visit another reliable local source www.WoodwardCamera.com

Can you scan the film with the borders on it? No.

Can you handle damaged, moldy or deteriorated film? No.

Do you offer color correction and retouching services? Yes.
Over time, stored images may undergo color shifts and fading. Older films may exhibit a green or purple tint. Our retouching services cater to these issues, providing options from automated digital filters to manual restoration. Automated services begin at 15 cents per image for slides and film, and $10 for photos. If your images require the precision of manual color painting using Photoshop, the starting rate is $39 per image. Please note that our automated color correction services have limitations, and the result is contingent on the initial quality of the provided images.

Why is photo color correction more expensive than slide and film correction?
Typically, batch orders of film and slides will exhibit a consistent color shift across all frames. However, individual printed photos are unique, demanding specialized attention to preserve the original integrity of each image. Slides and film will have an automated filter applied to them for 15 cents. This will help with extreme color casts but in many cases customers will still opt to have select images pulled into photoshop for further automated color correction, at $10 an image, and in some cases will require manual color correction, at $39 an image. Please note that our automated color correction services have limitations, and the result is contingent on the initial quality of the provided images.

Do I need to cut my film to get the least expensive scanning price? No.
For scanning a single image from a film strip, you'll be charged only for that particular image archived, regardless of the number of images on the strip. If you opt for 2-6 images from a roll, you'll be charged a film strip scanning price. For 7 or more images from a roll, we will charge you a full roll scanning price. Our scanning prices consider the time spent locating specific images, as organizing them during intake and locating them on the computer takes the same amount of time, if not more, as scanning an entire roll. Additional time is needed when we have to pause and locate specific images within a roll.