Shipping & Sales Tax Information
We package and ship your order with care to ensure you receive your newly purchased photography goodness in pristine condition.
Where do you ship?
- We only ship within the continental United States.
What shipping services do you offer?
- Standard Shipping: We offer FREE standard shipping on orders over $50, with some exceptions.*
- Typically, we ship our orders using UPS. We can ship FedEx, but it may delay shipment by one business day since there is not a FedEx drop-off location near our store.
- Please note that due to the proliferation of internet fraud, for any order, you may receive a phone call from CameraMall to verify details over the phone to ensure that you did, indeed, make the purchase, and that your credit card should be charged accordingly.
*Due to excessive shipping costs, oversized (seamless background paper, studio kits, large wall decor), heavyweight (printers) and/or fragile (glass frames) products are not available for standard shipping and/or may only be available for in-store local pickup.
Do you require a signature?
- Yes, we require a signature for orders over $300.
- We require signature to ensure your order actually reaches you! Package theft has become quite common, and for your protection and ours, we require a signature to be sure your order is delivered to you and not your neighbor.
Do you ship same day?
- We ship orders received by 1PM Eastern Time Monday-Friday by the end of the day. Orders completed after 1PM on Friday-Sunday will be shipped Monday.
- We do not ship orders on legal holidays, and postal and parcel carriers do not conduct business on holidays.
Do you ship to PO boxes?
- You bet we do!
- Orders that will be delivered to PO boxes will be shipped using USPS.
When will I receive my order?
CameraMall is located in Ann Arbor, Michigan, so orders to the East Coast or Midwest will be delivered sooner than orders to the West Coast or Southwest.
- For our Michigan residents, you will typically receive your order within 1-2 business days.
- For orders outside of Michigan, we usually deliver orders within 5 business days.
- We provide tracking information with all our orders, so you'll be able to check-in on the location of your new photography gear!